In case you have never signed up for a web hosting account or you have switched companies and the new one deploys an account management console that you haven’t seen so far, you may become baffled about how to accomplish a certain operation in your account or on your personal computer. Because of this, many web hosting providers have compiled a knowledge base, which presents the most popular enquiries and difficulties related to the particular platform they use, instead of including only general info. Such a knowledge base will permit you to find the needed info swiftly and easily, so you will not have to devote lots of time and efforts to issues that may require something as simple as clicking on a button or selecting a checkbox. Thus, not only can you get things done, but you can also discover many new and important facts, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Web Hosting

If you’ve ordered your first web hosting package from our company or have transferred your website over to us, you will grow accustomed to our services and our in-house created Hepsia Control Panel before you know it thanks to the fact that we have prepared a comprehensive online knowledge base where you can find all the info that you’ll ever need – both general info with regards to the web hosting service as a whole and more concrete info about the separate functions that you can make use of and the obstacles that you may experience. The articles are available in two places. The entire article list can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in every section of the Control Panel too. You can acquaint yourself with how to accomplish practically everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles offer elaborate guides, so you won’t ever get disoriented because of an ambiguous text. Naturally, if you face a more specific problem and you don’t find a solution in our knowledge base, you can get in touch with our customer service team representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated service, will permit you to access the detailed online documentation that we have prepared for you. The articles feature generic info about our hosting services, informative guides about the separate functions that you can use, as well as troubleshooting instructions that can help you recover common problems that you could bump into. The topics that we have included cover just about everything, from elementary things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given Control Panel section will always be available in the right corner of the page that you’re on, whilst the full article list is accessible through the dedicated Help section.