Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • In the Web Site Control Panel you’ll find an in–depth Help Center section offering tons of instructional articles and regularly asked questions. They are contributed by our support team of experienced technicians. Simply type in your question and our clever software will show you the best answer.

  • Top quality support service

  • Educational Videos

  • If you wish to see how an action is executed or how an issue is solved, instead of just reading about it, check out our collection of how–to video tutorials. They cover a lot of different issues and will help you swiftly understand how to work with the Web Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk support service with a 60–minute response time guarantee. A team of practiced techs will be available to you to attend to all the enquiries that you might have. During off–peak times, an answer will be given in even less than 20 minutes.