Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Reply Guarantee

  • Our customer help Department is on–line round the clock to respond to all of your current support needs. Every ticket you post to us is going to be solved within up to 60 minutes. If your issue demands some help from an admin, we’ll address the ticket to the technician on duty and will inform you that the case is under control.

  • Top quality support service

  • Qualified Client Support Service

  • Our client help Dept will be on duty for you 24/7/365 to to attend to all help demand tickets that you send to us. We offer tech help for all apps that are pre–installed on your hosting server. These include our in–house designed Web Site Control Panel, the chosen OS and also the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that is provided cost–free with the virtual server, you will find an instructional Help zone, which incorporates everything you should learn about controlling your web–sites and software. We have included a wide range of how–to reports and video courses that illustrate the important site supervision responsibilities in an easy to read form.