A 99.9% Server Uptime
The major benefit of building your own web hosting platform is that you don’t need to worry about compatibility issues – you set up a special set of software apps in such a way so as to work with a defined set of hardware components. The result is something considerably more steady and reliable, because there are less potential chances of failure. We’ve built our cloud hosting platform using tried and trusted hardware components plus a significantly modified version of Security–Enhanced Linux in an attempt to create a completely risk–free home for your own personal websites.
That’s the reason why, with all our web hosting service packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on top–drawer hardware elements manufactured by Juniper. On top of that, on each and every router, we’ve configured a firewall with a complex set of rules to successfully filter all shady requests.
Therefore, in each of our data centers – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will enjoy a 99.9% network uptime guarantee. And this guarantee is available with all hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your hard–earned cash at risk, you can’t feel really safe. This is why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel happy with our web hosting service or in case you have to get a bit more powerful hosting solution, such as a VPS servers or a dedicated servers – you will get your money back in full, with no obscure costs or repayment taxes.
24/7 Technical Support
We have cautiously handpicked each member of our 24x7 support department so that we can offer you the very best support service you can get. Each of our techs has many years of experience dealing with hosting accounts behind his back, so they know what they are doing. And they’re available to you 24/7 – you will be able to contact them at any time and they’ll respond as quickly as possible.
Their average ticket response time is just twenty minutes, whereas with many other web hosting suppliers you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. Irrespective of what happens, your inquiries will be replied to in less than 60 minutes.